- 24/7 Emergency Lockout
- Up to 35 Minute Response
- No Callout Charge
- New lock installation
- Lock repair / Lock change
- High security approved locks
- Locks Supplied & fitted
- Window locks installation
- No hidden charges -
you get what you order
- Affordable locksmith prices
- 24 hour locksmiths that work around the clock.
- Call us on 020 8099-1936
:::: Accepted Payments ::::
Visa, Master Card, Debit Cards, Cheque & Cash...
Terms & Conditions
Services on http://www.maxlocksmiths.co.uk (the Site) and any other authorised affiliated website ( the Site ) linking into this page terms & conditions and privacy details, is operated by MAXSERVICES LTD (MAXSERVICES LTD, we, us and our).
Please read the following carefully and remember that your use of the site or sites is subject to these Terms.
Services offered to customers are as follow:
* Locks Change
* Lock installation
* 24 Hour Service
* Windows Locks
* Garage Door Locks
* 35 Min Response
* Lock Pick
* Lockout Service
* Lock Repair
* Mortice Lock
* Yale Locks
* Letter Box Locks
* High Security Locks
* uPVC Locks
* After Berglary repair
* 5 Lever Deadlocks
* BS3621:2004 Locks
* Skilled Locksmith
* Cylinder Lock
* Euro Locks
* Door Handles
* Door Chains
* Bike Locks
* Fence Locks
* Digital Lock
* Domestic Locksmith
* Commercial Locks
* Locks and Keys
* Patio Door Locks
* Door Repair
* Door Replacement
* Car Keys - SE London!
* Emergency Locksmith
All services but not limited to the above are carried by either; our employed locksmith OR approved & skilled partner locksmiths individuals ( Sole Trader ) or companies. The services are to be carried at the customer's provided address such as their own homes or business premises.
The information provided on "the site" is general guide of what we can offer for information purposes only, any additional information required can be given by phone or email.
Addresses listed on linked sites are for indication purposes only of either our own locksmith or affiliated locksmith dispatch location and radius coverage of the service provided. The addresses are not SHOPS or Office Locations! The services provides by the locksmiths is Mobile Service, where the locksmiths only serve customers at their own location, be it a home or business!
When the service is provided by one of our own locksmith, invoice and warrantee will be issued by us, otherwise it will be issued by the locksmith ( either individual sole trader, or company ) and the contract of work and warrantee is therefore between you and them; we only act as their agent for service booking purposes. We advise you keep the invoice for future reference.
By using the Site you accept that the information is only for guidance of the services we offer, and contact details you may require to get in touch with us.
1. The Use of Your Data
We collect, save and use your data for the purpose of carrying the work booked via either the Site, by phone or email and such information is only to be used by us, and/or our own locksmiths or affiliate locksmiths to attend your location to provide the services required.. This information will be your name, address and contact telephone number provided by you the customer, and for future records of the work carried for warrantee purposes. No Credit cards information is saved, not online, on paper or any type of records.
If we should want to use your data for other purposes other than for those of your initial work requirement, this will only happen with your prior agreement (consent). If saving your data should no longer be required, e.g. Warrantee period has ended or you requested the information to be removed, all of your personal data will be deleted.
2. Delivery of goods.
We do not use any third party delivery companies, nor do we post goods to customers. Our services are mobile locksmith and other traders service; any products supplied to customer as part of the work is supplied and installed at the customer's property by the tradesmen who will visit to carry the required work.
All goods we supply & install carry 12 month manufacturer warranty, and 3 months labour costs. Any damage to the material caused by the customer, or other individuals who tampered with the products will invalidate the warrantee for both the product and labour. Such as attempted burglary, forcing the products to function inappropriately, forcing the key to open or using wrong keys to open locks.
3. Refund / Cancelation Policy – timeframe;
No Call Out fees:*
- a) We do not charge call out fees for pre booked services, we may charge call out fees plus labour for:
- 1) Emergency jobs, such as when you are locked out, after burglary and any job that requires a locksmith within the hour.
- 2) We do not provide call out service for free estimates! Unless we agree free estimate in writing or email only. and;
- 3) when service has been booked, the locksmith arrives at customer's home or office and provides either partial service, full service or advice after assesing customers needs the applicable call out fee / or labour fee of minimum £50 is due.
- 4) In cases where the locksmith fail to carry the work required due to their own faults, such as: cannot supply material needed, his/hers knowledge is insufficiant to complete the work, then cancellation fee does not apply.
- b) IN SHORT : NO CALL OUT FEE, DOESN'T MEAN FREE SERVICE! WE CHARGE FOR ADVICE WHEN WE ARE CALLED TO A PROPERTY; and/or LABOUR WHEN CALLED OUT FOR A JOB
In the event of cancellation ( between the hours of 7:01 am and 8pm ), you the customer is required to provide us with a notice of cancellation before the locksmith attend your property within half an hour of agreed booked time, and arrival of the locksmith. Failing to provide appropriate notice will incur minimum of 50% charge of the agreed booked service given over the phone or email when booked.
In the event of failure of our locksmiths/tradesmen to attend on time, and where reasonable time has passed ( a window of 30 minutes must be allowed due to traffic, other jobs that may delay their arrival ) and they have failed to notify the customer of their delay; a full refund of any pre payment if made over the phone will be given to customers.
Prices depend on the work to be carried, and as a guide which is made clear to customers when they book the service.
a) There is no call out charge on top of the labour charge for locks changes with pre booked work ( None emergency service!)
b) Labour charges are from £50 for simple jobs and from £100 for larger jobs depends on the work needed, the amount of time the service is required, and may be higher if the work proves to be more complicated than initially explained by the customer when making a booking, in which the correct labour costs will be reflected and explained to the customer. In those cases, where the customer decides to cancel the service due to price and luck of proper explanation of the work needed a cancellation fee of £50 is payable to the locksmith.
c) Material prices vary depending on many factors, and those will be give and explained to customer prior to booking the service, and other choices of materials that may cost more may be offered by the locksmith to the customer upon assessing their needs.
In general prices for material starting from £25 depends on the doors, windows, locks and any security product they may require.
Privacy matters but it can be confusing. This page explains our approach to privacy and how it affects you.
* We collect anonymous statistics about your visit and browsing pattern, like which of our pages you viewed.
* Some 3rd parties like addThis, Google, Facebook and Twitter may know you visited this website if you use their services. We can’t control them but we don’t believe this knowledge poses any threat to you.
* Any information given when you contact us by phone is not affected by your visit to the site.
These are just the key points, which in most cases is clear. If you need detail, keep reading below.
Measuring our visitors
Google Analytics is installed on some or all the pages, this allows to measure visitors to the site. This facility records how you arrived at the site, what pages you view within the site, and some basic information about your computer. All of that information is anonymous and doesn't have personal identifiable information – so we don’t know who you are; just that users visited the site.
The information collected from analytics helps us understand what parts of the site are doing well, how people arrive at the site and so on. Like most websites, we use this information to improve the site.
addThis, Facebook, Twitter and other social networks
Social buttons on our site - These services provide social buttons and similar features which we use on our website – such as the “Like” and “Tweet” buttons.
How it works? - Code is provided by them which we do not control ourselves, and for it to function, their buttons generally know if you’re logged in; for example Facebook use this to say “x of your friends like this”. We have no access to that information, nor can we control how those networks use it. But it helps the site when you share our website with other friends and family members.
Updates to this policy
“We do not store credit card details nor do we share customer details with any 3rd parties” other than affiliated locksmith individual or company to carry the work you require.
MAXLOCKSMITHS™ is a trading name of MAXSERVICES LTD
Head Office address:
34 Coates Road, Elstree WD6 3DS
Contact phone: 020 8099-1936
email? Please use the contact us form, we get too many spam emails listing email address on the website! So many, we were unable to find the genuine emails on outr inbox!
MAXSERVICES LTD Registered office: 7 Ascot Close, Elstree, Herts. WD6 3JH Company registered in England No: 08306539